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Home →Textbook Rental FAQ

Frequently Asked Questions About Renting Textbooks

What is the goal of the rental program?
What are my options for renting books from the CU Book Store
Is renting books online through the CU Book Store’s affiliate web site the same as renting them in the store
Why are some books not rentable at the CU Book Store
Can I write or highlight in a rented book
What happens if I damage a rented textbook
I want to keep my rented textbook, can I buy it
When do I need to return my rental textbooks
What happens if I don’t return my rental textbook by the deadline
Can I return textbooks rented through your online program to the bookstore


What is the goal of the rental program?

The goal of our rental programs is to provide our customers with an additional cost-saving option for their textbook purchases.


What are my options for renting books from the CU Book Store?

  1. Come into the store and one of the knowledgeable staff in our Textbook department will be eager to help you. After finding an eligible book, proceed to any of our cashiers and prior to beginning the check-out process, let them know which books you want to rent.

  2. Enter your course schedule on our web site. If your book can be rented, a rental option will be available.

  3. If you find that some of your books do not have a rental option through our store, you can check availability through our affiliate site. You will need to type in information to find your book; we highly recommend using your book’s ISBN number, which can be found on your course’s book listing page.

Is renting books online through the CU Book Store’s affiliate web site the same as renting them at CU Book Store?

Not exactly. We have an affiliate rental program so that we can offer a wider selection of rentals. Prices and terms may be different. Any problems or issues occurring in the online rental process (cancellations, dropped courses; etc.) must be handled through the online site. However, once the online portion is processed and a shipping label has been generated for returns at the end of the rental period, we will be happy to help by shipping the order from our store.


How I do rent books from the CU Book Store?

Come into the store and one of the knowledgeable staff in our Textbook department will be eager to help you. If you’re a do-it-yourself sort of person, rentable titles are clearly marked on their information tag with a green “Rental” sticker. After finding an eligible book, proceed to any of our cashiers and prior to beginning the check-out process, let them know which books you want to rent.


Why are some books not rentable at the CU Book Store?

The few books that are not rentable at the CU Book Store may be custom editions, include one-time use software, and have other similar characteristics. We strive to make as many titles rentable as possible.


Can I write or highlight in a rented book?

Yes.


What happens if I damage a rented textbook, like drop it in the bathtub?

A customer who brings back a book too damaged to re-sell (water damage, pages falling out, binding ripped, etc.) must pay the difference between the rented price and the used price. This option is available prior to the return deadline. If the customer decides not to return a damaged book, then the customer is responsible for the replacement cost, which is the full, used price of the book. This is in addition to any rental fees they have already paid. For the penalty, we always charge the credit card used to rent the book, which may be their parents’ credit card.


If I change my mind during the semester and decide I want to keep my rented textbook, can I buy it?

Yes. Just come into the store and we’ll charge you the difference between the rental price and the full retail price. You will pay the same as if you simply bought the book in the first place.


When do I need to return my rental textbooks?

Rentals are due back the same semester they are rented. Rental textbooks are due on the Wednesday after commencement. The exact date of the deadline will be printed on your textbook rental agreement.


What happens if I don’t return my rental textbook by the deadline?

A customer who does not return a rental book by the due date must pay the full replacement cost of the book, which is the used price. This is in addition to any rental fees they have already paid. We always charge the credit card used to rent the book, which may be their parents’ credit card.


Can I return textbooks rented through your online program to the bookstore?

Yes. Simply print out your return paperwork and shipping label through the web site and bring the label and your books to our Textbook department and we will ship them for you.

Main Textbook FAQ